Soft Skills are Hard

Where you stand is what you see.

We think of empathy as a soft skill, and often apply it to our interpersonal relationships.

Don't say horrible things to people, don't go out of your way to be offensive, the list goes on - elementary stuff.

But the ability to leverage empathy at a macro level brings an entirely new perspective to everything.

You have a set of beliefs and experiences that back up your worldview, as do I.

Now, being empathetic in the macro would mean that I understand you've arrived at a set of beliefs that may not match mine.

Would that make me a better communicator?

Would it make me build better products?

Would it make me calmer and happier?

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